These Terms and Conditions ("Terms", "Agreement") govern the relationship between Thempo Platform LLC, a limited liability company incorporated under the laws of Wyoming, United States of America ("Thempo", "we", "us", or "our"), and any individual or entity ("User", "you") accessing or using the Thempo platform, including the website at thempo.pro, mobile applications, APIs, and all related services (collectively, the "Platform").
These Terms apply to all users worldwide, regardless of their country of residence or the device or location from which the Platform is accessed. Thempo operates as a global platform and is designed to be compliant with major regulatory frameworks across jurisdictions, including:
These Terms are made available in English, which shall be the controlling language in all interpretations and disputes. Translations provided for convenience have no legal binding effect.
By creating an account, accessing, or using any part of the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you are using the Platform on behalf of a business or other entity, you represent that you have the authority to bind that entity.
You must be at least 18 years of age to use the Platform. In some jurisdictions, the minimum age may be higher. By using the Platform, you represent and warrant that you meet the age requirement applicable in your jurisdiction.
Thempo reserves the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Platform at least 30 days before taking effect. Continued use after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use and cancel your account.
Thempo is a global marketplace and productivity platform that connects users with specialized assistants — both artificial intelligence systems and verified human professionals — through a proprietary digital currency system called 'Thempo Coins' or 'THEMPO'.
The Platform provides:
Thempo operates 24 hours a day, 7 days a week, subject to planned maintenance windows and circumstances beyond our reasonable control. We do not guarantee uninterrupted access to the Platform and shall not be liable for any downtime.
To access the full features of the Platform, you must create an account by providing accurate, complete, and current information. You agree to update this information to keep it accurate and current.
You are responsible for:
Thempo reserves the right to suspend or terminate accounts that: (a) violate these Terms; (b) engage in fraudulent activity; (c) remain inactive for 24+ consecutive months; or (d) are the subject of a valid legal order. Users may delete their accounts at any time through account settings.
Thempo Coins are a proprietary utility token used exclusively within the Thempo Platform. They do not constitute: (a) legal tender in any jurisdiction; (b) a security, investment, or financial instrument; (c) a commodity or derivative; (d) electronic money as defined by applicable e-money regulations. Thempo Coins have no guaranteed monetary value outside the Platform.
Thempo Coins:
The THEMPO token that trades on cryptocurrency exchanges is a separate blockchain-based digital asset, distinct from in-Platform Thempo Coins. Acquisition, holding, and trading of the THEMPO token involves significant financial risk, including potential total loss. Thempo Platform makes no representations regarding the value, liquidity, or regulatory status of the THEMPO token in any jurisdiction. Users acquire the THEMPO token entirely at their own risk.
Thempo offers the following monthly subscription plans, priced in USD:
Additional Thempo Coins may be purchased at rates published on the Platform. Prices may vary by region due to local taxes, currency conversion, or regulatory requirements.
Subscriptions are billed monthly in advance and automatically renew unless cancelled. The renewal charge will be applied to your payment method on file on the same day of each month. Thempo reserves the right to modify prices with 30 days' written notice.
Prices shown exclude applicable taxes. You are responsible for all taxes arising from your use of the Platform, including VAT, GST, sales tax, or digital services taxes applicable in your jurisdiction. Where required by law, Thempo will collect and remit applicable taxes on your behalf.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You retain access to the Platform and your Thempo Coins until the cancellation date.
All payments are final and non-refundable, except: (a) where required by applicable consumer protection law in your jurisdiction; (b) in cases of technical error attributable to Thempo; or (c) at Thempo's sole discretion in exceptional circumstances. EU and UK consumers have the right to withdraw within 14 days of purchase, unless the digital service has already been accessed.
Users must not use the Platform to:
Tasks submitted to assistants must not involve: (a) generation of illegal content; (b) content that exploits or harms minors; (c) disinformation campaigns; (d) creation of weapons or dangerous materials; (e) violation of third-party rights.
Violation of this Policy may result in immediate account suspension, forfeiture of Thempo Coins, legal action, and reporting to relevant authorities.
All content, technology, designs, trademarks, trade names, logos, and other materials on the Platform are owned by or licensed to Thempo Platform LLC and are protected by international intellectual property laws. No rights are granted to users beyond those explicitly stated in these Terms.
You retain ownership of content you submit to the Platform. By submitting content, you grant Thempo a worldwide, non-exclusive, royalty-free license to use, process, and display that content solely for the purpose of providing the services.
Content generated by AI assistants on the Platform may not be protectable by copyright in all jurisdictions. You are responsible for verifying the intellectual property status of AI-generated content in your jurisdiction before commercial use.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THEMPO DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
Thempo acts as an intermediary platform and does not guarantee the quality, accuracy, or suitability of work delivered by AI assistants or human professionals. All deliverables are provided on a reasonable-efforts basis.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THEMPO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. THEMPO'S TOTAL LIABILITY TO YOU FOR ANY CAUSE SHALL NOT EXCEED THE GREATER OF: (A) USD 100; OR (B) THE TOTAL AMOUNT PAID BY YOU TO THEMPO IN THE 3 MONTHS PRECEDING THE CLAIM.
Nothing in these Terms limits or excludes rights that cannot legally be excluded under consumer protection laws in your jurisdiction, including statutory rights of EU, UK, Australian, or other consumers.
You agree to indemnify, defend, and hold harmless Thempo Platform LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) content you submit through the Platform.
We encourage users to first contact us at legal@thempo.pro to resolve disputes informally. We will make good-faith efforts to resolve the matter within 30 days.
For unresolved disputes, both parties agree to binding arbitration under the rules of the American Arbitration Association (AAA) or JAMS, conducted in English. Arbitration shall take place in Wyoming, USA, or virtually. This clause does not prevent either party from seeking emergency injunctive relief.
To the extent permitted by law, you waive any right to participate in class action lawsuits or class-wide arbitration against Thempo.
If you are a consumer located in the EU or UK, you retain the right to bring claims before the courts of your country of residence and to use the EU Online Dispute Resolution platform (ec.europa.eu/consumers/odr).
These Terms are governed by the laws of Wyoming, USA, without regard to conflict of law principles, except where mandatory local consumer protection laws apply.
EU and UK users have additional rights under the DSA and Consumer Rights Directive, including the right to non-discriminatory treatment, transparent algorithmic decision-making, and access to effective redress mechanisms.
California residents have additional rights under the CCPA/CPRA, including the right to know what personal information is collected, the right to delete, the right to opt-out of sale, and the right to non-discrimination for exercising these rights.
Brazilian users have rights under the Lei Geral de Proteção de Dados (LGPD), including rights to confirmation, access, correction, deletion, portability, and information about sharing of personal data.
Canadian users have rights under PIPEDA and applicable provincial laws. You may have additional rights depending on your province of residence.
Australian users have rights under the Privacy Act 1988 and the Australian Consumer Law. The Australian Competition and Consumer Commission (ACCC) has jurisdiction over certain consumer protection matters.
These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Thempo regarding the Platform.
If any provision of these Terms is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, and the remaining provisions shall continue in full force.
Thempo's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign your rights or obligations under these Terms without Thempo's prior written consent. Thempo may assign its rights to an affiliate or in connection with a merger or acquisition.
Thempo shall not be liable for any delay or failure to perform resulting from circumstances beyond its reasonable control, including natural disasters, war, civil unrest, internet outages, governmental actions, or pandemics.
legal@thempo.pro · thempo.pro/legal
Thempo Platform LLC ("Thempo", "we", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use the Platform at thempo.pro and related applications.
This Policy complies with applicable privacy laws across major jurisdictions worldwide, including the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), Brazil's LGPD, Canada's PIPEDA, Australia's Privacy Act, and other applicable frameworks.
The data controller responsible for your personal information is Thempo Platform LLC, incorporated in Wyoming, USA. For privacy inquiries, contact our Data Protection Officer at: dpo@thempo.pro
For EU/EEA residents: Thempo processes your data under Article 6 of the GDPR and maintains records of processing activities as required by Article 30.
We may receive data from: (a) payment processors confirming transaction status; (b) identity verification services where required by law; (c) social login providers if you choose to connect social accounts; (d) fraud prevention services.
For users in the EU, UK, and other jurisdictions with similar requirements, our legal bases for processing are:
Thempo does not sell, rent, or trade your personal information to third parties for their marketing purposes.
We share data with trusted service providers who assist in operating the Platform:
All service providers are bound by Data Processing Agreements (DPAs) ensuring appropriate data protection.
When you engage a human professional, we share only the task-specific information necessary for them to complete your request. Professionals are bound by confidentiality obligations.
We may disclose your data when required by valid legal process, to protect the rights and safety of Thempo or others, or to prevent fraud or illegal activity.
In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
Thempo operates globally and your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for all international transfers, including:
We retain personal data for as long as necessary to provide our services and comply with legal obligations:
After applicable retention periods, data is securely deleted or anonymized.
Regardless of your location, you have the right to:
Submit privacy requests to: privacy@thempo.pro or through your account settings. We will respond within 30 days (or as required by applicable law). We may need to verify your identity before processing requests.
We implement industry-standard security measures to protect your data:
Despite these measures, no system is completely secure. In the event of a data breach affecting your rights and freedoms, we will notify you and relevant authorities as required by law.
The Platform is not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without appropriate consent, we will delete it immediately. Contact: privacy@thempo.pro
We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on the Platform at least 30 days before taking effect.
Data Protection Officer: dpo@thempo.pro
General Privacy Inquiries: privacy@thempo.pro
EU users may lodge a complaint with their local supervisory authority. UK users may contact the ICO. Australian users may contact the OAIC.
Cookies are small text files placed on your device when you visit our Platform. Along with cookies, we use similar tracking technologies including web beacons, pixel tags, local storage, and session storage. This policy covers all such technologies collectively referred to as 'cookies'.
This Cookie Policy applies globally and complies with the EU ePrivacy Directive, GDPR, UK PECR, US state privacy laws, and equivalent regulations worldwide.
These cookies are essential for the Platform to function and cannot be switched off. They do not require your consent.
Help us understand how users interact with the Platform. Require consent in applicable jurisdictions.
Enable enhanced features and personalization. Require consent in applicable jurisdictions.
Used to show relevant advertising. Only activated with explicit user consent.
Some cookies are set by third-party services. We are not responsible for these cookies. Key third parties include:
We recommend reviewing the privacy policies of these third parties for information on their cookie practices.
When you first access the Platform, you will see a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your consent at any time via the 'Cookie Settings' link in the Platform footer.
You can control cookies through your browser settings. Note that disabling certain cookies may impair Platform functionality:
Our Platform responds to DNT signals by disabling non-essential tracking for users whose browsers transmit this signal.
Users in the EU and UK are protected by the ePrivacy Directive and GDPR/UK GDPR. Non-essential cookies require explicit prior consent. You have the right to withdraw consent at any time.
California residents have rights under CCPA/CPRA regarding tracking technologies. We honor Global Privacy Control (GPC) signals as a valid opt-out of sale/sharing in applicable states.
We apply equivalent consent mechanisms for users in Brazil, Canada, Australia, and other jurisdictions with applicable tracking technology regulations.
This Cookie Policy may be updated to reflect changes in our practices or applicable law. We will notify you of material changes via the Platform or email.
privacy@thempo.pro · thempo.pro/cookie-settings
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